CMS: Content Management System
CRM: Customer Relationship Management
ERP: Enterprise Resource Planning
VoIP: Voice over IP
IP: Internet Protocol
SIP: Session-Initiated Protocol
RFC: Request For Comments
IRC: Internet Relay Chat
FTP: File Transfer Protocol
KM: Knowledge Management
LAMP: Linux-Apache-MySQL-PHP
LAPP: Linux-Apache-PostgreSQL-PHP
ICT: Information & Communication Technologies
ASP: Active Server Pages
JSP: Java Server Pages
HTML: HyperText Markup Language
DNS: Domain Name Service
DHCP: Dynamic Host Configuration Protocol
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